Shipping Policy

Thank you for shopping with WAVE. We are committed to delivering your order efficiently and securely.

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

If an item is marked pre-order, the estimated ship date will be listed on the product page. Pre-order items ship once available.

To receive in-stock items sooner, please place separate orders.

Processing times may be extended during launches, restocks, or high-volume periods.

We currently ship within the United States only.

Shipping rates are calculated at checkout.

Estimated delivery windows after shipment:

• Standard: 3–7 business days
• Expedited: 2–4 business days

Delivery times are estimates and not guaranteed.

Once an order is transferred to the carrier, risk of loss passes to the customer.

You will receive a shipping confirmation email with tracking information once your order ships.

Please allow 24–48 hours for tracking updates to reflect in the carrier’s system.

Customers are responsible for providing accurate shipping information.

WAVE is not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses.

If your order has not shipped, contact us immediately at contact@waveactive.co and we will attempt to assist.

If your package is marked delivered but cannot be located:

• Check with neighbors or household members
• Contact the shipping carrier
• Allow 24–48 hours for delivery updates

WAVE is not liable for lost or stolen packages once marked delivered.

If your order arrives damaged, contact us within 48 hours at contact@waveactive.co with your order number and photos.

For shipping-related inquiries, please contact: